Privacy Policy

At Know History, we take your privacy seriously. This Privacy Notices explains how we collect, use, store, and protect your personal information,

What data do we collect, and how do we collect it?

We collect data directly from you (for example, when you fill in a form) or indirectly when you use our website. We collect personal information when you:

  • Browse our website (we log how you use the site, but don’t record your IP address or identify you personally).
  • Register for our events and sign up for our newsletter (name and email).
  • Communicate with us to request services or proposals (name, email, phone, address, job title, organization).

How data is used:

We use your data in different ways depending on the context, such as:

  • Improving our website and services through analytics.
  • Providing our services and managing projects.
  • Correspondence and sending newsletters or event details.
  • Preparing proposals, invoices, and processing payments.

We do not trade, sell, or publish your personal information.

How data is stored and protected:

Your information may be stored and shared with trusted third-party services (e.g. QuickBooks for invoicing, Campaign Monitor for newsletters, Dropbox for filing) under secure and limited-use agreements. We retain your information only as long as needed and securely delete or anonymize it when no longer required.

Cookies:

We use cookies and logging tools to understand website use. Cookies do not collect personal data. You can learn more at cookiesandyou.com.

Links to other websites:

Our websites and newsletter may contain links to other websites. Our Privacy Notice applies only to our website. We are not responsible for the privacy policies or content on third-party websites.

For questions and access to data:

You can request access to your personal data to verify its accuracy and deletion. For any requests and questions regarding personal data, please contact us by phone at 613-700-8677 or email at info@knowhistory.ca (ATTN: Privacy Officer and Chief of Staff).

Information collected during projects is governed by client agreements that outline our data and privacy responsibilities. For details about your data in a specific project, please contact that organization directly.